Terms of Sale (Public Offer)

1. General Provisions

1.1. This Offer governs the purchasing of goods through the online atelier store of Liliakona OÜ.

1.2. Placing an order on the Website or making a payment for goods implies full and unconditional acceptance of all terms of this Offer.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer ownership of professional manicure supplies, hybrid gel polishes, LED curing systems, and salon equipment to the Buyer, and the Buyer undertakes to accept and pay for the goods in accordance with the terms of this Offer.

3. Ordering Procedure & Pricing

3.1. Prices for all products are listed in Euros (EUR) on the Website with VAT included where applicable.

3.2. The Buyer places orders through the online store interface by adding items to the shopping bag and completing the checkout process.

4. Payment Terms

4.1. Payment is completed securely via bank transfer, credit/debit card, or electronic payment gateways presented during checkout.

5. Delivery

5.1. Express delivery is carried out across Estonia, Latvia, Lithuania, and the European Union as outlined in our shipping policy.

5.2. Complimentary EU delivery is automatically granted for all orders exceeding €50 in total value.

6. Warranty and Returns Policy

6.1. The Seller provides a warranty for all electrical equipment in accordance with applicable laws of the European Union.

6.2. For legal entities (B2B salon accounts), the equipment warranty period is 12–24 months. For consumers (individual buyers), the warranty period is 2 years from receipt.

6.3. The Buyer has the right to withdraw from the purchase without giving any reason within 14 calendar days from the date of receipt of the goods in accordance with EU Directive 2011/83/EU and Estonian Võlaõigusseadus (§ 56).

6.4. Returned goods must be unused, sealed in original packaging, and complete. Return shipping costs are borne by the Buyer unless the item delivered was damaged or defective.

6.5. Full refunds are processed within 14 calendar days from the date the returned items are received at our Tallinn warehouse.

7. Rights and Obligations of the Parties

7.1. The Seller undertakes to:

• deliver original goods of proper quality in accordance with the order;
• provide complete safety and usage information regarding non-toxic formulations;
• process returns and warranty claims promptly in compliance with EU law.

7.2. The Buyer undertakes to:

• provide accurate delivery address and contact information;
• pay for the ordered products in full according to listed terms;
• inspect delivered parcels upon receipt.

8. Liability & Force Majeure

8.1. The Seller is not liable for failure to perform obligations if caused by force majeure events or inaccurate shipping details provided by the Buyer.

8.2. The Seller's maximum total liability under any claim is strictly limited to the actual purchase price paid by the Buyer for the specific product.

9. Privacy and Personal Data

9.1. Personal data processing is conducted in strict compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

9.2. Full details regarding data handling are available in our Privacy Policy.

10. Applicable Law and Dispute Resolution

10.1. This Offer and all resulting contracts are governed by the laws of the Republic of Estonia.

10.2. Any disputes shall be resolved through amicable negotiation. Unresolved disputes shall be submitted to Harju County Court in Tallinn, Estonia.

11. Amendments

11.1. The Seller reserves the right to amend this Offer at any time by publishing updated terms on the Website.

12. Corporate Contact Details